After a successful event last year, Sycamore Services is bringing back the Happy Haunts House for another evening of Halloween magic, creativity, and family-friendly fun! Halloween should be fun for everyone, and that's exactly what Happy Haunts House is all about. On Monday, October 26, Sycamore Services invites families and community members to enjoy a unique, sensory-friendly Halloween experience where imagination takes center stage and scares take a back seat. Unlike traditional haunted houses filled with frightening surprises and jump scares, Happy Haunts House offers a welcoming environment for visitors of all ages and abilities. Guests will trick-or-treat their way through a series of imaginative, immersive rooms, exploring magical settings like Under the Sea and the Enchanted Forest. Each space offers a different Halloween adventure designed to spark curiosity, encourage exploration, and create lasting memories. Halloween Fun for Everyone Last year's event was a tremendous success, and we're excited to welcome the community back for another memorable evening. Happy Haunts House is especially welcoming to young children, individuals with sensory sensitivities, and anyone who prefers a little more magic and a little less fright in their Halloween celebrations. Non-scary costumes are encouraged, so come dressed for the occasion! And the fun doesn't stop there! Wild Rose Mobile Sips & Sweets will also be on hand serving up some spooktacular treats. Join Us for Happy Haunts House! Monday, October 26, 20266:00–8:00 PM Sycamore Opportunity Center 1285 E. Main StreetDanville, IN 46122 At Sycamore Services, we believe community celebrations should offer opportunities for everyone to participate and enjoy themselves. Happy Haunts House is one more way we're bringing people together and creating experiences that welcome individuals of all abilities. Mark your calendars, gather your family and friends, and join us for an evening of Halloween magic at Sycamore Services!

This National Disability Employment Awareness Month (NDEAM), we're celebrating the power of meaningful employment and the importance of connecting people with opportunities that reflect their interests, strengths, and goals. Meet Nils, a movie enthusiast and big fan of Marvel Studios who recently turned his passion for cinema into an employment opportunity at Emagine Theater in Noblesville. When Nils began working with Sycamore Services a few months ago, he brought previous retail experience and a clear idea of what he wanted to do next. During conversations about his career goals, he shared that working at a movie theater was one of his dream jobs. Today, Nils is doing just that. As a member of the Emagine team, Nils helps keep the theater ready for guests while working in an environment connected to something he genuinely enjoys. He's settling into his new role and is especially looking forward to the release of Avengers: Doomsday. Nils's story reflects the importance of National Disability Employment Awareness Month. Meaningful employment begins with recognizing each person's abilities, understanding their goals, and creating opportunities for them to succeed. At Sycamore Services, we believe employment is about more than earning a paycheck. It's about building independence, developing confidence, fostering connections, and having the opportunity to contribute to the community. Throughout October, we're recognizing individuals like Nils and employers like Emagine Theater who demonstrate the value of inclusive workplaces. We're proud to celebrate Nils's success and look forward to seeing him continue to grow in his role. Learn more about how Sycamore Services supports individuals with disabilities in exploring careers, developing skills, and finding meaningful employment at www.sycamoreservices.com.

Every October, National Disability Employment Awareness Month (NDEAM) recognizes the contributions of workers with disabilities and highlights the importance of creating workplaces where everyone has the opportunity to contribute, grow, and succeed. At Sycamore Services, that message is deeply connected to our mission. For 65 years, we have worked alongside individuals with disabilities to help create opportunities for greater independence, inclusion, and community participation. Employment is an important part of that work because a job can represent much more than a paycheck. Meaningful employment can build confidence, create relationships, strengthen independence, develop new skills, and provide a greater sense of purpose and belonging. Talent Exists Everywhere People with disabilities bring valuable skills, perspectives, experiences, and talents to the workplace. Yet barriers to employment still exist. Sometimes those barriers are physical. Other times they come from assumptions about what a person can or cannot do, limited access to transportation, a lack of workplace accommodations, or simply not being given an opportunity in the first place. National Disability Employment Awareness Month reminds us that creating an inclusive workforce means looking beyond limitations and recognizing potential. It means asking what someone can contribute. It means creating workplaces that are accessible and supportive. And it means ensuring that people with disabilities have the same opportunity to pursue meaningful careers as anyone else. Supporting Employment at Sycamore Through Supported Employment and Pre-Employment Transition Services, Sycamore helps individuals identify their interests, build workplace skills, explore career opportunities, and connect with employers. For some people, that may mean preparing for a first job. For others, it may mean developing new skills, finding a position that is a better fit, receiving support while adjusting to a new workplace, or pursuing greater independence in their career. Our teams also work with businesses and community partners to help create more inclusive workplaces and connect employers with talented job seekers. That partnership matters. Inclusive employment does not happen through the work of one organization alone. It takes job seekers, families, educators, employers, advocates, service providers, and communities working together to remove barriers and create opportunities. Why Inclusive Employment Matters When people with disabilities have meaningful opportunities to work, everyone benefits. Employees gain income, experience, independence, relationships, and the opportunity to contribute their talents. Employers gain dedicated team members with diverse experiences and perspectives. Communities become stronger when more people are able to participate fully in the workforce and local economy. Most importantly, inclusive employment recognizes a simple truth: Talent exists everywhere. Opportunity should too. How You Can Help National Disability Employment Awareness Month is an opportunity for all of us to think about the role we can play in building more inclusive workplaces. Employers can examine hiring practices and consider whether unnecessary barriers exist in their recruitment or workplace processes. Coworkers can help create welcoming environments where people are respected for their abilities and contributions. Community members can support businesses that embrace inclusive employment and help challenge outdated assumptions about disability. And everyone can take time to listen to the experiences and goals of people with disabilities themselves. At Sycamore Services, we also want to hear from the people and communities we serve. Our 2026 Annual Community Survey is now open, and your feedback helps us better understand what we are doing well and where we can continue improving. TAKE THE 2026 COMMUNITY SURVEY You can also support our mission by making a gift to Sycamore Services. Donations help us continue providing programs and resources that support employment, independence, transportation, skill development, and community participation. MAKE A DONATION Creating Opportunity Beyond October National Disability Employment Awareness Month may take place in October, but workplace inclusion should be a priority throughout the year. Every interview offered, accommodation made, skill developed, barrier removed, and opportunity created can make a difference. Together, we can continue building workplaces and communities where people with disabilities are recognized not simply for what they overcome, but for what they contribute. Because when more people have the opportunity to work, participate, and succeed, our entire community becomes stronger.

Technology has become part of nearly every aspect of daily life. For people with disabilities, the same phones, tablets, computers, and smart devices used every day can also provide powerful tools for greater independence. One of the most encouraging things about assistive technology is that it does not always require specialized or expensive equipment. Many accessibility features are already built into smartphones and tablets, while a growing number of apps can provide additional support for communication, vision, hearing, organization, learning, and everyday tasks. Accessibility May Already Be in Your Pocket Modern smartphones and tablets include accessibility tools designed to support people with physical, cognitive, sensory, communication, and learning needs. Voice-control features on both Android and Apple devices can allow someone to open apps, navigate screens, type messages, and complete tasks using spoken commands rather than touch. For people who experience speech difficulties, newer tools can even learn how an individual communicates. Apple’s Vocal Shortcuts, for example, allows users to create customized vocal commands, while Listen for Atypical Speech is designed to better recognize different speech patterns. These kinds of features can make everyday technology easier to use for people with cerebral palsy, ALS, stroke-related speech differences, and other conditions that affect speech or mobility. Making Devices Easier to Navigate Sometimes accessibility is less about adding a new feature and more about simplifying what is already there. Apple’s Assistive Access can change the overall appearance of an iPhone or iPad by simplifying menus, enlarging controls, emphasizing images and icons, and reducing some of the complexity of the standard interface. For someone who may become overwhelmed by a traditional smartphone interface, simplifying the device can make it easier to independently make a call, send a message, listen to music, or view photos. Guided Access can also temporarily limit a device to a particular app or restrict certain buttons and areas of the screen. This can be useful for individuals who benefit from fewer distractions or a more structured experience. More Ways to See and Understand Information Technology can also change how information is presented. Screen readers such as VoiceOver on Apple devices and TalkBack on Android provide spoken feedback about what appears on the screen. This can allow someone who is blind or has low vision to navigate apps, read messages, browse the internet, and perform many other tasks. Phones can also read written information aloud. Features such as Speak Screen and Spoken Content can read webpages, documents, messages, and other text. For some people with learning disabilities, adding an audio component to written information can make reading and comprehension easier. Magnification features can enlarge text and objects, while newer tools can use a phone's camera to recognize text and read information in the environment aloud. Supporting People Who Are Deaf or Hard of Hearing Smartphones and tablets also provide several tools that can make sound and conversation more accessible. Live Listen on Apple devices and Sound Amplifier on Android can help amplify speech and reduce some background noise. Captioning and transcription tools can convert conversations and other spoken information into text. Sound-recognition features can also alert someone when the device detects particular noises, including a doorbell, knock at the door, smoke alarm, siren, appliance, running water, dog barking, or baby crying. Instead of requiring a completely separate device for every situation, a phone someone already carries may be able to provide another layer of accessibility. Controlling Technology in Different Ways Touchscreens are convenient, but they are not accessible to everyone. Technology increasingly allows people to interact with devices using their voice, eyes, head movements, switches, or facial expressions. Eye-tracking technology can allow someone to move a cursor by looking around a screen and make selections by dwelling on an item. Head tracking can allow movements of the head to control a device. Switch controls can provide another way for someone with limited mobility to interact with phones, tablets, computers, and other technology. The important idea is that the individual should not always have to adapt to the technology. Whenever possible, the technology should adapt to the individual. Helpful Apps and Tools to Explore In addition to accessibility features already built into phones and tablets, there are many apps designed to address specific needs. No single app will be appropriate for everyone, but these can be useful starting points for exploring what is available. For vision and identifying surroundings Be My Eyes connects people who are blind or have low vision with visual assistance and also offers AI-powered visual descriptions. Seeing AI can use a phone's camera to describe text, objects, products, documents, and parts of the surrounding environment. Google Lookout provides Android users with tools for recognizing text, objects, documents, and other visual information. Envision uses artificial intelligence to describe visual information, recognize text, and assist with identifying objects. For communication Proloquo2Go is an augmentative and alternative communication, or AAC, app that allows people to communicate using symbols, words, and generated speech. TD Snap is another AAC platform that can support individuals who have difficulty using speech to communicate. Speech Assistant AAC allows users to create buttons and phrases that a phone or tablet can speak aloud. CoughDrop provides AAC communication tools that can be used across multiple types of devices. For hearing and conversations Live Transcribe can turn spoken conversations into text on supported Android devices. Ava provides live transcription and captions for conversations. Otter can create real-time transcripts of conversations and meetings and may be useful in some workplace or educational settings. Built-in Live Captions on many newer devices can also provide captions without requiring an additional app. For routines, organization, and cognitive support Choiceworks uses visual schedules and activities to help people understand routines and upcoming tasks. Tiimo provides visual planning, routines, reminders, and time-management tools. Microsoft To Do and similar task-management apps can provide simple checklists and recurring reminders. Built-in calendar, alarm, timer, and reminder apps can also be powerful assistive tools when configured around an individual's routine. For reading and learning Microsoft Lens can capture documents and written materials and make them easier to read or process digitally. NaturalReader converts text to speech and can read documents and other written information aloud. Voice Dream Reader provides customizable text-to-speech tools for reading documents and other materials. Built-in tools such as Apple's Spoken Content and Android's Select to Speak may provide similar functionality without requiring another app. Some of these apps are free, while others require purchases or subscriptions. Availability and specific features may also vary depending on the device and operating system. Sometimes the Best Technology Is the Simplest Technology Assistive technology does not have to involve artificial intelligence, eye tracking, or sophisticated communication systems. For one person, the right solution might be a specialized communication device. For another, it might simply be: Setting a recurring reminder for medication or an appointment. Using a photo as a contact button instead of searching for someone's name. Asking Siri or Google Assistant to make a phone call. Using a smart speaker to turn lights on and off. Creating a visual checklist for a morning routine. Enlarging the text on a phone. Having a device read a message aloud. Using voice typing instead of a keyboard. Small adjustments can sometimes remove significant barriers. Try Before You Buy Finding the right assistive technology can involve some trial and error. Indiana residents have access to an especially valuable resource through the INDATA Project at Easterseals Crossroads. INDATA provides information, demonstrations, training, equipment loans, recycling programs, and other assistive technology resources. Its lending library includes more than 2,500 items, giving individuals an opportunity to try many types of assistive technology before purchasing them. Equipment can also sometimes serve as a temporary solution while a person's regular device is being repaired or while they are waiting for funding. Easterseals Crossroads also provides individualized assistive technology evaluations, training, and technical support to children and adults across Indiana. For educators, ATLAS, an Easterseals Crossroads program in partnership with the Indiana Department of Education, provides assistive technology demonstrations, technical assistance, training, and equipment loans. The Right Technology Is the Technology That Works for the Person There are thousands of accessibility products, apps, settings, and devices available today, and that number continues to grow. But the goal should never simply be to use more technology. The goal is to find the right technology. A solution should be based on the individual's abilities, preferences, environment, goals, and the barriers they encounter in everyday life. Something that works extremely well for one person may not be useful for someone else. Sometimes the answer will be sophisticated assistive technology. Sometimes it will be a free app. And sometimes it will simply mean turning on an accessibility feature that has been sitting unnoticed inside a phone for years. When technology provides someone with another way to communicate, access information, manage their environment, complete a task, or make their own choices, it can become much more than a convenience. It can become a tool for independence. Acknowledgment: Information for this article was inspired by and adapted from “Increased Independence Through Easily Accessible Technology,” presented by Josh Anderson, ATP, Director of Assistive Technology at Easterseals Crossroads, at the 2026 INARF Annual Conference on September 23, 2026. Additional app examples have been included to help readers explore currently available accessibility tools.

This week, members of the Sycamore Services team will join professionals from across Indiana for the 2026 INARF Annual Conference, taking place September 22–24 in Noblesville, IN. The annual conference brings together professionals who support individuals with intellectual and developmental disabilities for several days of learning, networking, collaboration, and idea-sharing. This year’s conference includes educational breakout sessions, best-practice discussions, opportunities to connect with industry experts and vendors, and conversations with peers from organizations throughout the state. For Sycamore, attending INARF is about much more than simply going to a conference. It gives our team an opportunity to step outside of our day-to-day work, learn from others, and bring new ideas back to the organization. Conference sessions cover topics relevant to professionals throughout the IDD field and are designed to provide practical strategies, emerging insights, and tools that can help strengthen services and supports. The conference also includes role-specific Best Practices Sessions, allowing professionals in areas such as leadership, programs, human resources, and financial management to learn directly from others doing similar work across Indiana. Just as important are the connections made along the way. Networking with other providers gives our team the chance to exchange ideas, discuss common challenges, learn what is working in other organizations, and build relationships with people who share our commitment to supporting individuals with disabilities. Ultimately, professional development opportunities like INARF help us continue growing as an organization. When our employees have opportunities to learn, connect, and bring new perspectives back to Sycamore, those benefits extend throughout our teams and into the services we provide every day. We’re excited for our team members attending this year’s conference and look forward to seeing the ideas, connections, and inspiration they bring back to Sycamore!

Thank You for Celebrating 65 Years With Us! Thank you to everyone who came out to celebrate Sycamore Services’ 65th Birthday Bash this weekend! A little rain couldn’t stop the fun—or keep us from celebrating this incredible milestone together. We’re so grateful to our employees, participants, families, community partners, vendors, supporters, and friends who joined us. For 65 years, Sycamore has grown because of the people and communities who believe in our mission and the individuals we serve. And the celebration isn’t over yet! We’re celebrating Sycamore’s 65th birthday through the end of the year, and there are still plenty of ways to be part of this milestone. One meaningful way to celebrate is by making a 65th Birthday gift to Sycamore Services. Your donation helps support the programs, services, and opportunities that empower people with disabilities to live more independent and fulfilling lives. Whether you give $65, another amount meaningful to you, or simply help spread the word, every gift helps carry Sycamore’s mission forward. Visit our 65th Birthday page to learn more about the celebration, make a birthday gift, and discover all the ways you can celebrate with us. Here’s to 65 years of Sycamore—and to everything still ahead! 1285 E Main St Danville, IN 46122 www.sycamoreservices.com

September 11, 2001, changed our country forever. Twenty-five years later, we remember the nearly 3,000 lives lost, the courage of first responders, and the countless acts of compassion and bravery that emerged from one of the darkest days in American history. But 9/11 also revealed something that received far less attention: during an emergency, accessibility can become a matter of life and death. A Different Experience of Evacuation Thousands of people faced the enormous challenge of escaping the World Trade Center towers that morning. For people with disabilities and others with mobility limitations, evacuation presented additional barriers. The National Institute of Standards and Technology (NIST), which conducted an extensive investigation of the World Trade Center disaster, found that approximately 6% of surviving occupants reported having a pre-existing limitation to their mobility. As emergency responders worked their way through the North Tower, firefighters and police encountered between 40 and 60 people with mobility limitations gathered on the 12th floor awaiting assistance. Responders were helping approximately 20 of them down the stairs shortly before the tower collapsed. Yet September 11 also produced powerful examples of what can happen when people with disabilities are included in emergency planning. Michael Hingson, who is blind, was working on the 78th floor of the North Tower when the attacks occurred. With his guide dog, Roselle, he evacuated the building. Hingson’s experience was later included in a National Council on Disability report examining the importance of including people with disabilities in emergency preparedness and response. His experience underscored an important lesson: preparedness should never assume that everyone experiences an emergency in the same way. What We Learned In the years since 9/11, emergency preparedness has increasingly recognized the importance of planning with people with disabilities rather than simply planning for them. The Centers for Disease Control and Prevention notes that people with disabilities may experience additional barriers during emergencies. Communication, transportation, evacuation, access to assistive equipment, medical services, and everyday support systems can all become more difficult during a disaster. Disability inclusion in an emergency therefore means thinking beyond ramps and doorways. It means asking whether a person who is deaf can receive an emergency warning. Whether someone with an intellectual or developmental disability can understand the instructions being provided. Whether a person who uses a wheelchair has an accessible evacuation route. Whether someone who communicates differently can tell a first responder what they need. And whether individuals who rely on caregivers, medications, assistive technology, or transportation have a plan if those supports are disrupted. These are questions that should be asked before an emergency happens. Preparedness Is Part of Inclusion Today, the CDC recommends individualized emergency planning that considers communication needs, transportation, medications, assistive technology, service animals, and the people who provide support. Plans should also be practiced and updated as a person’s needs change. But perhaps one of the most important lessons is that people with disabilities need a voice in creating those plans. The CDC’s “whole community” approach emphasizes involving people with disabilities throughout emergency mitigation, preparedness, response, and recovery. Their lived experiences can identify barriers that might otherwise be overlooked. That principle extends well beyond emergency preparedness. At Sycamore Services, our mission is rooted in the belief that people with disabilities deserve the opportunity to participate fully in their communities, make choices about their lives, and have their voices heard. True inclusion means considering accessibility not as an afterthought, but from the beginning. Remembering by Moving Forward On this 25th anniversary of September 11, we remember those whose lives were lost. We honor the first responders, coworkers, friends, and strangers who helped one another that day. And we recognize the lessons that emerged from tragedy. Among them is a lesson that remains relevant today: A community cannot truly be prepared unless everyone is included in the plan. Twenty-five years later, we can honor the past not only by remembering what happened, but by continuing to build communities where every person is seen, heard, valued, and considered — every day, and especially when it matters most. References Centers for Disease Control and Prevention. Emergency Preparedness and Disability Inclusion. CDC, 2025. https://www.cdc.gov/disability-emergency-preparedness/about/index.html Centers for Disease Control and Prevention. Emergency Preparedness for People with Disabilities. CDC, 2025. https://www.cdc.gov/disability-emergency-preparedness/people-with-disabilities/index.html Centers for Disease Control and Prevention. Making an Emergency Plan. CDC, 2024. https://www.cdc.gov/disability-emergency-preparedness/people-with-disabilities/make-a-plan.html National Council on Disability. Saving Lives: Including People with Disabilities in Emergency Planning. April 15, 2005. https://www.ncd.gov/report/saving-lives-including-people-with-disabilities-in-emergency-planning/ National Institute of Standards and Technology. Latest Findings from NIST World Trade Center Investigation Released. October 19, 2004. https://www.nist.gov/news-events/news/2004/10/latest-findings-nist-world-trade-center-investigation-released National Institute of Standards and Technology. About the NIST World Trade Center Disaster Investigation. https://www.nist.gov/world-trade-center-investigation/about-investigation

What started with an invitation for one Special Olympics athlete turned into an unforgettable day for five Sycamore Services participants. Olivia Slavens, a Sycamore Services participant and Special Olympics athlete, was invited by the Indiana Fever to experience what it was like to be part of the team for a day. But Olivia wasn't going to keep the experience to herself. She was invited to bring four of her teammates along for the fun. Among them was Brooke Hasty, another Sycamore participant and Special Olympics athlete. The five athletes received the full Fever treatment, starting with hair and makeup before heading to the Fever gift shop for a shopping spree. They then met with the coaching staff, where each athlete was personally welcomed and presented with a one-day contract. The day continued with a press conference and plenty of opportunities to meet the Fever players, take pictures and make memories. That evening, the group capped off their experience with free tickets to watch the Fever take the court. For Brooke, the experience was about more than basketball. It was about having a moment to feel celebrated and special. “I really loved it because I got to feel special for a day, and not everybody gets that chance.” When asked what her favorite part of the experience was, Brooke didn't hesitate. “I got to meet all the players and I got to hug them and I got to have pictures with them and that was really fun.” And the excitement didn't stop when the day at Gainbridge Fieldhouse was over. “That night I got to be on the TV news, that was really cool.” All five athletes are accomplished Special Olympics basketball players, along with competing in other sports. Their day with the Fever was a wonderful reminder that opportunities to be seen, celebrated and included can create memories that last far beyond the final buzzer. We are incredibly proud of Olivia, Brooke and their teammates and grateful to the Indiana Fever for giving these five athletes a day they won't soon forget.

September, 2026 Welcome to The Leaflet — your snapshot of what’s growing at Sycamore Services. Each edition brings you uplifting stories, important updates, program highlights, and ways to stay connected with the people and mission that make our community stronger. The celebration we’ve been looking forward to is almost here! This weekend, Sycamore Services is celebrating 65 years of making a difference in the lives of individuals, families, and communities across Indiana. Join us September 12 for Sycamore’s 65th Birthday Bash! We’ll have a day filled with food, fun, activities, vendors, raffles, and plenty of opportunities to celebrate the people who have made Sycamore what it is today. For 65 years, Sycamore has been committed to creating opportunities, building connections, and supporting people in living more independent, meaningful lives. Now it’s time to celebrate—and we’d love to celebrate with you! September 12 | 11a-3p 1001 Sycamore Lane Danville, IN 46122 Come celebrate 65 years of Sycamore with us! New Resources for Medicaid Waiver Level of Care Appeals The Arc of Indiana has released new resources to help individuals and families navigate Medicaid Waiver Level of Care denials and the appeals process. The guides explain what to expect, important deadlines, documentation, and steps to prepare for an appeal. The Arc is also hosting an Ask The Arc webinar on September 9 focused on appealing Level of Care denials. If you or someone you support has received a denial, these resources can help you better understand your options and next steps. Read the full resources and learn more. Self-Advocates State Picnic Coming Up The Self-Advocates State Picnic is coming up September 12 at Hummel Park in Plainfield, IN! It’s a great opportunity to meet new friends, connect with resources, and stop by the Sycamore Services tent to say hello. We hope to see you there! Give $65 for 65 Years of Impact For 65 years, Sycamore Services has been creating opportunities for people with disabilities to live, work, connect, and thrive in their communities. To celebrate our 65th birthday, we’re launching 65 for 65—an invitation to give $65 and help us continue building a future filled with possibility. 65 years of impact. One community. Countless possibilities ahead. Sycamore Services Actively Seeking New Team Members As Sycamore Services continues to grow and expand our programs, we're looking for compassionate, dedicated individuals to join our team. With increasing demand for services across Indiana, we're adding new team members to help ensure individuals and families continue receiving the high-quality, person-centered support they deserve. We're currently hiring for a variety of positions, including Direct Support Professionals (DSPs), Recreational Therapists, Registered Behavior Technicians (RBTs), and many other roles across our organization. Whether you have years of experience or are looking to begin a rewarding new career, we offer opportunities to make a meaningful difference every day. For more than 65 years, Sycamore Services has empowered individuals with disabilities and others facing daily challenges to build independence, create meaningful connections, and achieve their goals. As our services continue to expand, so does our need for passionate people who share our commitment to inclusion, compassion, and excellence. If you or someone you know are looking for a career with purpose, now is the perfect time to join the Sycamore team. Together, we can continue creating opportunities, strengthening communities, and changing lives. Explore our current openings and apply today. We can't wait to welcome you to the Sycamore family. Sycamore Takes on Colts Training Camp This preseason, some of our Sycamore Services participants and team members had the opportunity to visit Indianapolis Colts Training Camp—and what a day it was! From meeting players and getting autographs to collecting Colts freebies and watching the team prepare for the season, everyone had a chance to enjoy the excitement of training camp. It was a memorable experience filled with fun, connection, and plenty of Colts spirit. We’re grateful for opportunities like this that bring people together and create lasting memories. Go Colts! Is It Time to Consider Residential Supports? As your loved one grows and their goals change, you may find yourself wondering if residential supports could be the right next step. Residential services can provide individualized support while giving people opportunities to build greater independence, develop routines, participate in their communities, and make choices about their everyday lives. If your loved one is already receiving services through Sycamore, you may already have a team who understands their strengths, preferences, and goals. That can make exploring residential supports a natural next conversation. We Currently Have Space Available Sycamore Services currently has residential openings available for individuals who may benefit from additional support in a residential setting. If you've been thinking, “Could residential be right for them?” this may be a good time to explore your options. There’s no commitment required to start the conversation. Our team can help answer your questions, discuss available opportunities, and help you determine whether residential supports could be a good fit for your loved one. Interested in learning more? Talk with your Sycamore team about available residential opportunities. FROM THE CEO Navigating Change Together The disability services landscape across Indiana continues to evolve, and Sycamore Services remains committed to helping individuals, families, and guardians navigate those changes with confidence. While there are many developments affecting disability services, healthcare, and Medicaid-funded supports, our commitment remains the same: providing quality services, advocating for individuals with disabilities, and ensuring families have access to information and resources they need. Important Information About InterRAI Assessments Earlier this year, Indiana began implementing the InterRAI assessment process to help determine waiver eligibility and level of care needs. As the year has progressed, providers and families have begun receiving decisions resulting from these assessments, including denials and adverse eligibility determinations in some cases. The InterRAI assessment process may affect waiver eligibility and level of care determinations. For that reason, we encourage all families and guardians to closely monitor communications received from the State. If you receive a notice related to: Waiver eligibility Level of care determinations InterRAI assessment outcomes Service eligibility decisions please review it immediately and contact your Case Manager if you have questions. Appeal timelines can be limited and may require prompt action. Sycamore's internal review process identifies appeal rights as time-sensitive and notes the importance of responding quickly. Importantly, services may continue during the appeal process, making timely action especially important. If your family receives a notice and needs assistance understanding the process, please reach out to your support team. While we cannot provide legal advice, we can help connect families with information and resources. Advocating Alongside Families Sycamore's leadership team remains actively engaged in statewide discussions regarding disability services, waiver systems, healthcare access, and long-term support needs. We continue to work closely with advocacy organizations, provider associations, community partners, and fellow providers to elevate concerns, share information, and advocate for people with disabilities and their families. Our goal is to ensure that individuals receiving services have strong representation as important decisions are made across Indiana. Investing in Quality Services Strong services require strong people. In addition to our ongoing advocacy work, Sycamore continues investing in employee development, retention, leadership growth, workplace culture, and organizational excellence to ensure we can continue attracting and retaining talented professionals who support individuals and families. We are also engaged in an organizational culture initiative with ADVISA that will help us identify our strengths, gather employee feedback, and continue building the type of organization that employees, families, and community partners are proud to be part of. Welcome Bri Boston to the Board of Directors We are pleased to welcome Bri Boston to the Sycamore Services Board of Directors. Bri brings valuable healthcare experience and perspective to our board as Indiana continues to navigate the evolving healthcare environment. Her expertise will help strengthen strategic discussions and support our continued growth and mission-focused governance. Join Us One of the greatest strengths of Sycamore is the community that surrounds our mission. We invite families, community members, volunteers, and supporters to connect with us through upcoming opportunities, including: Sunny Celebration Brownsburg Parade Volunteer opportunities Community engagement events Fundraising activities Together, we can continue building opportunities, strengthening inclusion, and creating brighter futures for people with disabilities across Indiana. 1285 E Main St Danville, IN 46122 www.sycamoreservices.com

The backpacks are packed, classrooms are full again, and a new school year is underway. For students, the beginning of school brings new teachers, new routines, new friendships, and new opportunities. It is also an important time to talk about inclusion. For students with intellectual and developmental disabilities, inclusion is about much more than simply being present in a school building or classroom. It means having opportunities to participate, contribute, build friendships, learn alongside peers, explore future careers, and truly feel like a valued member of the school community. The Centers for Disease Control and Prevention describes disability inclusion as ensuring that people with disabilities are included in everyday activities and have opportunities to participate in roles similar to those of people without disabilities. True inclusion also means identifying and removing physical, communication, and attitudinal barriers that can prevent full participation. (cdc.gov) Inclusion Starts with Belonging A student can be in the same classroom as everyone else and still feel excluded. Belonging happens when students are invited to sit together at lunch, included in group projects, welcomed onto teams and clubs, encouraged to participate in school events, and recognized for what they bring to the classroom. Sometimes the most meaningful acts of inclusion are also the simplest: saying hello, saving someone a seat, asking someone to join a game, being patient when someone communicates differently, or taking the time to get to know a classmate instead of focusing on their disability. Those small moments can shape how a student experiences an entire school year. Inclusion Is an Important Part of Education Inclusive education is also reflected in federal special education law. The Individuals with Disabilities Education Act, or IDEA, establishes a strong preference for educating students with disabilities alongside their peers without disabilities to the maximum extent appropriate, with the supports and services they need to succeed. (sites.ed.gov) Schools have made significant progress. According to the National Center for Education Statistics, 67% of students served under IDEA spent at least 80% of their school day in general education classes in fall 2022, up from 61% a decade earlier. (nces.ed.gov) But the experience is not the same for every student. In those same federal statistics, only 21% of students with intellectual disabilities spent at least 80% of their day in general education classes. (nces.ed.gov) Those numbers are an important reminder that there is still work to do. Inclusion Should Extend Beyond the Classroom For students with disabilities, inclusion also means having opportunities to imagine and prepare for life after high school. That is where programs such as Pre-Employment Transition Services, or Pre-ETS, can make an important difference. Pre-ETS helps students with disabilities begin exploring the world of work while they are still in school. Under the Workforce Innovation and Opportunity Act, these services can include job exploration counseling, work-based learning experiences, counseling about postsecondary education and training opportunities, workplace readiness training, and instruction in self-advocacy. (rsa.ed.gov) At Sycamore Services, our Pre-ETS program works with students and schools to help young people discover their strengths, learn about careers, develop workplace skills, and gain experiences that can help prepare them for employment and greater independence. These experiences are about more than finding a future job. They help students build confidence, practice communication, understand workplace expectations, learn how to advocate for themselves, and begin seeing themselves as an important part of the workforce and their community. Inclusion should not end when a student leaves the classroom. It should follow them into college, training programs, workplaces, and adult life. Everyone at School Can Help Creating an inclusive school community isn't solely the responsibility of special education teachers. Everyone has a role. Teachers can look for ways to make classroom activities accessible while maintaining high expectations for every student. Students can make an enormous difference by including classmates in conversations, activities, lunch tables, clubs, sports, and friendships. Parents can talk with their children about differences, kindness, disability, and the importance of making sure everyone belongs. School leaders can create cultures in which accessibility, career exploration, and inclusion are considered from the beginning rather than added as an afterthought. And community organizations and employers can open doors by providing students with opportunities to explore careers, practice workplace skills, and gain meaningful real-world experiences. The U.S. Department of Education has emphasized that students with disabilities should have access to safe, supportive learning environments that address their academic, social, emotional, and behavioral needs. (sites.ed.gov) Look Beyond the Disability Perhaps one of the best things we can teach young people this school year is simple: see the person first. The student receiving special education services is also an artist, athlete, gamer, musician, friend, comedian, future employee, classmate, neighbor, or someone still discovering what they love. Ask questions. Find common interests. Invite participation. Give people opportunities to succeed. And don't assume that needing support means someone has less to contribute. At Sycamore Services, we believe people with disabilities deserve opportunities to live, learn, work, and thrive as valued members of their communities. Through programs like Pre-ETS, we have the opportunity to begin building that future while students are still in school. As another school year begins, let's make this one about more than getting back to class. Let's make it a year where every student has a place, every student has a voice, and every student has an opportunity to discover what's possible.

At a time when disability services across Indiana continue to face change and uncertainty, one thing remains clear: opportunities for greater independence matter. And sometimes, a job can change everything. Last month, Sycamore Services’ Employment Services team helped 18 people with disabilities find jobs in their communities. That means 18 people took another step toward greater independence, new relationships, financial stability and the confidence that comes from contributing their talents in the workplace. More Than a Paycheck For people with intellectual and developmental disabilities, meaningful employment can have an impact that reaches far beyond earning income. A job can provide the opportunity to learn new skills, build relationships with coworkers, become more connected to the community and experience a greater sense of purpose and accomplishment. At a time when families and disability service providers across Indiana are navigating changes to Medicaid and Home- and Community-Based Services, creating pathways to independence and community inclusion is more important than ever. Each of the 18 people who found employment last month has their own strengths, goals and story. Sycamore’s Employment Services team works alongside each person to help identify those strengths and connect them with opportunities where they can succeed. Businesses Are Part of the Story Those opportunities would not exist without employers willing to recognize the talent and potential of people of all abilities. Inclusive hiring isn't simply good for employees. It can also help businesses expand their workforce, discover dedicated employees and create workplaces that better reflect the communities they serve. Sycamore works with businesses to understand their staffing needs, identify potential candidates and provide employment support when needed. Looking for Great Employees? If your business or organization is hiring, we want to talk to you. There may be talented, motivated job seekers in your community looking for exactly the opportunity you have available. Whether you're filling one position or looking for new ways to strengthen your workforce, Sycamore Employment Services can help connect your organization with candidates who are ready to contribute. When businesses open doors, the impact can extend far beyond the workplace. Last month, it meant: 18 new jobs. 18 new opportunities. 18 new connections to the community. And 18 people moving closer to their own goals for independence and success. Because a job can change everything.

For many families, the idea of residential services can feel overwhelming. It often brings questions, uncertainty, and even guilt. But considering residential services isn't about giving up—it's about exploring options that may help your loved one live a safe, fulfilling, and meaningful life while ensuring the entire family has the support they need. It's also important to remember that no single item on this list means residential services are necessary. Instead, these are common situations that may indicate it's time to begin learning about the options available. Today's residential services are built on a person-centered approach that emphasizes choice, independence, community inclusion, and quality of life. Research consistently shows that people with intellectual and developmental disabilities experience better outcomes when they have individualized supports, opportunities to make meaningful choices, strong relationships, and active participation in their communities (Schalock et al., 2024; Claes et al., 2024). 1. Daily Support Needs Are Becoming Difficult to Manage As people grow and their needs change, everyday tasks such as meal preparation, personal care, household responsibilities, or transportation may become more challenging. Residential services can provide individualized support while encouraging people to do as much as they can independently. Studies consistently show that individualized supports improve quality of life when they are tailored to each person's goals and abilities (Schalock et al., 2024). 2. Safety Has Become a Growing Concern Many families begin exploring residential services because they worry about safety. Whether it's wandering, falls, difficulty being left alone, or challenges recognizing emergencies, additional support may help create a safer environment while still promoting independence. The Centers for Disease Control and Prevention (CDC) emphasizes that creating supportive environments and reducing preventable injuries are key components of improving health and quality of life for people with disabilities. 3. Family Caregivers Are Experiencing Burnout Caring for a loved one is incredibly rewarding, but it can also be physically and emotionally demanding. Research has found that family caregivers of individuals with intellectual and developmental disabilities often experience higher levels of stress, fatigue, and emotional strain than the general population. Finding additional support isn't giving up—it's ensuring everyone has the resources they need to thrive (Langley et al., 2025). 4. Opportunities for Independence Are Limited One of the biggest misconceptions about residential services is that they reduce independence. In reality, high-quality residential programs are designed to increase independence by helping individuals make choices, learn life skills, participate in household routines, and build confidence. Research consistently identifies self-determination as one of the strongest predictors of quality of life for people with intellectual and developmental disabilities (Claes et al., 2024). 5. Social Isolation Is Increasing Meaningful relationships matter. Adults with intellectual and developmental disabilities who have opportunities to build friendships, participate in community activities, and develop a sense of belonging consistently report higher levels of life satisfaction than those who experience social isolation (Bigby et al., 2019). Residential services can provide opportunities to build relationships while maintaining the important family connections that already exist. 6. They're Missing Opportunities to Participate in Their Community Community inclusion means more than simply leaving the house. It means volunteering, shopping, attending local events, participating in hobbies, building friendships, and being recognized as a valued member of the community. Research has repeatedly shown that meaningful community participation is closely associated with increased independence, improved mental well-being, and higher overall quality of life for people with intellectual and developmental disabilities (Bigby et al., 2019). 7. You're Beginning to Think About the Future One question many families eventually ask is: "What happens when I'm no longer able to provide care?" Planning ahead gives families time to learn about different residential options, visit homes, ask questions, and make thoughtful decisions instead of being forced into a decision during a crisis. Future planning is widely recommended by disability advocacy organizations because it leads to more person-centered transitions and better long-term outcomes. 8. Your Loved One Wants More Independence Sometimes the individual is the one who starts the conversation. They may want roommates, greater privacy, more responsibility, or opportunities to make more of their own decisions. Research shows that environments supporting autonomy and personal choice are associated with greater life satisfaction and improved quality of life (Schalock et al., 2024). 9. Home Is No Longer Meeting Everyone's Needs Families change. Support needs change. Sometimes a home that worked well for years simply isn't the best fit anymore. Exploring residential services doesn't mean family becomes less important. In fact, successful residential programs recognize that families remain essential partners throughout a person's life. 10. You're Asking the Question Perhaps the biggest sign isn't a crisis at all. It's that you're wondering whether there might be another option. Many families wish they had started learning about residential services sooner. Exploring your options doesn't commit you to making a change—it simply gives you the information you need to make the best decision if and when the time comes. Questions to Ask Before Choosing a Residential Provider If you're beginning to explore residential services, consider asking providers these questions: How do you promote independence and self-determination? How are individuals involved in making decisions about their daily lives? What opportunities are available for community involvement? How do families stay involved after someone moves into residential services? How are support plans individualized? What training do direct support professionals receive? How do you measure quality and success? The answers to these questions can help you find a provider whose philosophy aligns with your loved one's goals, preferences, and dreams. Every Journey Is Different There is no single "right" time to consider residential services. Every individual, every family, and every situation is unique. At Sycamore Services, we believe every person deserves the opportunity to live a life filled with dignity, independence, meaningful relationships, and purpose. Whether you're actively exploring residential services or simply beginning to ask questions, we're here to provide information, answer your questions, and help you understand your options—without pressure. Sometimes the first step isn't making a decision. It's simply starting the conversation. References Bigby, C., et al. (2019). Social inclusion and community participation of people with intellectual disabilities: A systematic review. Journal of Applied Research in Intellectual Disabilities. Centers for Disease Control and Prevention. (2024). Disability and Health. https://www.cdc.gov/disabilityandhealth/ Claes, C., et al. (2024). Self-determination and quality of life in people with intellectual disabilities. Journal of Intellectual Disability Research. Langley, E., et al. (2025). Caregiver well-being among families supporting individuals with intellectual and developmental disabilities. Journal of Applied Research in Intellectual Disabilities. Schalock, R. L., et al. (2024). Quality of life and supports for people with intellectual and developmental disabilities. Intellectual and Developmental Disabilities.